When will my order ship? Most orders will ship within 72 hours, unless your item is otherwise noted. We do best to let you know when "life happens," forcing us to ship later (such as illness, family emergencies, etc.). We are human and both have full-time jobs on top of the home business.
Do you offer customs? Yes, but it's not always available. When available, customs can be done on all products. Please contact us for more information.
What the heck is "Five-Free" Nail Polish? "Five-Free" is a term that is used to describe a nail polish formula that contains five fewer harsh, unregulated chemicals that might be found in more mainstream or traditional nail polishes. This means that our formula is completely free from Dibutyl Phthalate (DBP), Formaldehyde, Formaldehyde Resin, Camphor, and Toulene. These are all nasty chemicals that you don't want on your body and are put into cheap, poor-quality nail polishes to make them more affordable.
Do you have a subscription service? We have a Patreon, which is almost the same thing. If you want monthly fun for as low as $1, that's the way to go. www.patreon.com/AuroraBeauty
How long do pre-orders take? On average, pre-orders can take up to 3 weeks before shipping. The item will be noted otherwise.
Will you combine shipping? We will combine shipping where we can, however depending on the current volume, it may not be available.
Do you offer returns? Unfortunately, no. Due to the nature of our products, we can't allow returns. However, if you have a problem with your order, please contact us so we can work with you.
Do you have gift certificates? Yes. Please contact us for more information.